Rightworks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms, SMBs and technology companies. Thousands of Firms and SMBs count on us to run their business every day. 

We have a great team, we’re growing fast and have a winning culture based on innovation, teamwork, and mutual respect. 

Job Overview 

Entry-level security monitoring role responsible for watching dashboards, triaging alerts, validating true positives, and escalating issues to Tier 2. Maintains clean intake logs, performs basic SIEM investigations (Sentinel/CrowdStrike), understands core alert types and network fundamentals, and follows strong communication and ticketing practices. Ideal certifications include Security+, SC-900, CCFA, and optionally ITIL Foundation. 

This is a hybrid position, with 3 days per week in our Nashua, NH headquarters depending on location.

Responsibilities 

• Security monitoring & log review- Basic SIEM (Microsoft Sentinel / CrowdStrike) 

• Understanding of alert types & network basics 

• Communication & ticketing discipline 

• Monitor dashboards (“eyes on glass”) 

• Perform initial triage of alerts/requests & basic investigations 

• Validate alerts; reduce false positives 

• Escalate valid alerts to Tier 2 

• Maintain logs for reporting 

• Basic networking concepts (TCP/IP, ports, protocols, firewalls) 

• Strong documentation and ticket-handling discipline 

• Ability to identify false positives and escalate true positives 

Requirements  

• 0–2 years in IT/security support roles (helpdesk, NOC, desktop support, junior analyst) or Internship or lab experience with SIEM tools and basic security concepts. 
  
   

Eligibility Requirements 

• This role is open to US Citizens or permanent residents authorized to work in the United States. Rightworks LLC is unable to offer visa sponsorship.  

• Due to specific state regulations, we are unable to accept applications from residents of California, Hawaii, or Alaska.  

• Relocation will not be offered for this position. 

Compensation 

Our Compensation range for this role ranges from $65,000 to $85,000 annually, and is determined based on factors such as relevant experience, skills, and internal equity. 

Benefits 

To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company-paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer flexible PTO, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing paid volunteer time off. We are proud to be an Equal Opportunity Employer! 

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.