Vice President, Revenue Operations
Rightworks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms, SMBs and technology companies. Thousands of Firms and SMBs count on us to run their business every day.
We have a great team, we’re growing fast and have a winning culture based on innovation, teamwork, and mutual respect.
Job Overview
The Vice President, Revenue Operations (VP, RevOps) sets the vision and leads the strategy for all revenue operations functions, aligning sales, marketing, and customer success to drive growth and optimize performance. This role leads annual planning and commercial strategy, oversees CRM and revenue technologies, and manages data and analytics to drive decision-making. The VP, RevOps ensures collaboration across the organization, driving efficient execution and accountability across the entire revenue lifecycle. This is a hybrid position, with 3 days per week in our Nashua, NH headquarters.
This is a hybrid position, with 3 days per week in our Nashua, NH headquarters.
Responsibilities
Revenue Strategy & Leadership
Define and execute the revenue operations strategy aligned with GTM and company objectives.
Lead annual commercial planning, including budgeting, forecasting, and capacity modeling.
Align with executive team and department leaders to drive growth and operational success.
Conduct future-state needs assessments and recommend strategies to optimize performance.
Sales Compensation & Performance Management
Design and manage sales compensation plans in partnership with Finance and Sales leadership.
Oversee quota-setting and territory planning to ensure equitable and strategic resource allocation.
Monitor sales performance and lead development of dashboards and KPIs to inform decisions.
Marketing Operations & Tech Stack Optimization
Own and evolve the marketing technology stack to ensure seamless CRM integration.
Improve campaign measurement and lead attribution through marketing analytics and reporting.
Streamline lead management and enhance marketing automation processes.
Revenue Technology & Process Optimization
Oversee CRM strategy and data integrity, driving automation and system enhancements.
Develop account segmentation and coverage strategies in collaboration with Sales and Marketing.
Ensure alignment and adoption of best practices across Sales, Marketing, and Customer Success.
Lead change management efforts and process improvements that reduce friction and drive scale.
Additional Responsibilities: GTM Strategy, Sales Ops, and Marketing Ops
Owns business performance monitoring via lead and account dashboards to inform commercial strategy and resource deployment.
Leads change management and initiatives to ensure stakeholder alignment and adoption.
Develops account segmentation strategy in partnership with Marketing and Sales.
Ensures collaboration across teams (e.g., marketing, sales, finance, IT) and final operational decision making.
Partners with key leaders and relevant stakeholders to design commercial strategy and drive alignment across organization.
Guides capacity modeling and coverage strategy for commercial org (including Revenue Ops) aligned to commercial leader growth objectives.
Provides key inputs to the commercial budgeting process, working closely with Finance.
Conducts future state needs assessment for the commercial organization and recommends actions to address.
Requirements
Bachelor’s degree in Business, Marketing, Finance, or related field; MBA preferred.
10+ years of progressive leadership experience in Revenue Operations, Sales Ops, or Marketing Ops.
Proven ability to lead cross-functional teams and drive alignment across GTM functions.
Experience designing and managing incentive compensation plans and revenue planning models.
Strong background in CRM tools (Salesforce preferred), marketing automation, and data visualization platforms.
Advanced communication skills with the ability to present complex data to varied audiences.
Exceptional analytical skills, with the ability to synthesize data into strategic insights.
Track record of building high-performing teams and fostering a culture of accountability.
Eligibility Requirements
This role is open to US Citizens or permanent residents authorized to work in the United States. Rightworks LLC is unable to offer visa sponsorship.
Due to specific state regulations, we are unable to accept applications from residents of California, Hawaii, or Alaska.
Relocation will not be offered for this position.
Benefits
To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company-paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer flexible PTO, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing paid volunteer time off. We are proud to be an Equal Opportunity Employer!